Returns Policy:
Returns are accepted within 15 days of purchase date as long as item is in saleable condition. Please give reason for the return as well as your order number. Shipping is non-refundable, except in cases where we have made a shipping error.
Shipping Fees:
Within the US: $6.50 flat rate
Canada: $9.99 flat rate
Europe (including U.K.), Mexico: $9.99 for the first book, $1.99 per additional book
Asia, Australia, New Zealand: $12.99 for the first book, $1.99 per additional book
Worldwide: $15.99 for the first book, $1.99 per additional book
Privacy Policy
Mud Puddle Books Inc. knows that you care how information about you is used and shared, and we appreciate your trust that we will do so carefully and sensibly. This notice describes our privacy policy.
Information Collected
Mud Puddle Books Inc. is the sole owner of the information collected on this site. We will not sell, share or rent this information to others in ways different from what is disclosed in this statement. Mud Puddle Books Inc. collects information from our users at several different points on our website and we use this information in aggregate and do not link it to you personally. We promise to take measures to protect all the personal information you provide at all times.
Registration
In order to make a purchase and/or receive communications from this website, a user must first complete a registration form. During registration a user is required to give their contact information. This information is used to contact the user about the services on our site for which they have expressed interest.
Cookies
A cookie is a piece of data stored on the user's hard drive containing information about the user. Usage of a cookie is in no way linked to any personally identifiable information while on our site. Once the user closes their browser, the cookie simply terminates.
Links
This web site contains links to other sites. Please be aware that Mud Puddle Books Inc. is not responsible for the privacy practices of such other sites.
Security
This website takes every precaution to protect our users' information. When users submit sensitive information via the website, your information is protected both online and off-line. When our registration/order form asks users to enter sensitive information (such as credit card number), that information is encrypted and is protected with the best encryption software in the industry.
Our site is secured by 128-bit encryption by Equifax USA.
Correction/Updating Personal Information
If a user's personal information changes, or if a user no longer desires our service, we will endeavor to provide a way to correct, update or remove that user's personal data provided to us. This can usually be done by contacting us.
Notification of Changes
Our business changes constantly, and our Privacy Notice may also change. If we decide to change our privacy policy we will post changes on our homepage, but you should check our Web site frequently to see recent changes. Unless stated otherwise, our current Privacy Notice applies to all information that we have about you and your account.
If you have any other questions regarding our Privacy Policy, please contact us.